Privacy statement

1. General

Rondvaart Zwolle, located at Harm Smeengekade 15, 8011 AK Zwolle, is responsible for the processing of personal data as reflected in this privacy statement. Contact details:

Phone: 0611444445

2. Personal data we process

Rondvaart Zwolle processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

  • First name and surname
  • Phone number
  • Email address
  • Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone
  • Data about your activities on our website
  • Internet browser and device type

3. Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities in order to avoid collecting data on children without parental consent.

4. For what purpose and on what basis we process personal data

Rondvaart Zwolle processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising leaflet
  • Calling or emailing you if necessary to perform our services
  • Allowing you to create an account
  • To deliver goods and services to you
  • Rondvaart Zwolle analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.

5. How long we keep personal data

Rondvaart Zwolle stores your personal data no longer than strictly necessary to fulfil the purposes for which your data is collected.

6. Sharing personal data with third parties

Rondvaart Zwolle does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Rondvaart Zwolle remains responsible for this processing. In addition, we refer to i-reserve's privacy policy for information on the security and privacy of your payment details.

7. Cookies, or similar techniques, that we use

Rondvaart Zwolle uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.

8. View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Rondvaart Zwolle and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

For questions about our privacy policy or enquiries about accessing and changing (or deleting) your personal data, please contact us at any time using the contact details above.

9. How we secure personal data

Rondvaart Zwolle takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via